Privacy Policy

01

Argjendari Jon Sh.p.k., registered in Tirana, Albania, is the controller of the personal data collected through this website. You can contact us at privacy@argjendari-jon.com for any data-protection matter.

02

Identity and contact data (name, email, phone, shipping address), order data (items, references, totals), and technical data strictly required for the website (session, cart, language preference). We do not collect special categories of data.

03

To fulfil orders and provide client services (contractual basis), to comply with our legal obligations (tax, accounting, consumer protection), and — only when you opt in — to send occasional updates from the atelier (consent basis).

04

We do not sell your data. We do not share it with third parties for their marketing. We do not run cross-site advertising tracking. Data is shared with our shipping carrier and payment processor only as strictly required to deliver your order.

05

Order data is kept for the legal retention periods required by Albanian tax and accounting law (up to 10 years). Newsletter data is kept until you unsubscribe. Cart/session data is kept locally on your device only.

06

We use only essential cookies — cart persistence and language preference — that do not require consent under Albanian and EU law. We do not use analytics or advertising cookies without your explicit consent.

07

Under Albanian Law 9887/2008 and the GDPR you have the right to access, correct, restrict, port, and erase your data, to object to processing, and to withdraw consent at any time. To exercise these rights write to privacy@argjendari-jon.com.

08

If you believe we have not handled your data properly, you may lodge a complaint with the Office of the Information and Data Protection Commissioner (IDP), Rruga "Abdi Toptani", Tirana — www.idp.al.